Steve Jobs Once Prank Called a Starbucks and It's an Incredible Lesson in Emotional Intelligence

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Steve Jobs Once Prank Called a Starbucks and It's an Incredible Lesson in Emotional Intelligence

I recently wrote about Apple’s 2007 launch of the iPhone, and how the most consequential thing to come out of that keynote was easily the most overlooked. That happens because until we’ve experienced something we don’t know what to expect or to watch for.
In the process of writing that, as I …

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